Delivery Information

Registration is not required for delivery of your order.

Filling in fields such as name, address and telephone number of the recipient are required to fulfill your order and its delivery by courier.

We ship to all countries within 48 hours of receiving your order.Please note that orders are not shipped until full payment has been received.

Backordered items not available at the time of processing are sent out as soon as they are available without any extra charge.
Your parcel will be sent to Romania and Greece by Speedy and  Bulgarian Post  to other countries.

With your Tracking number, you can track all your packages anytime!

Delivery terms: 8-10 days
Romania: 1-3 days
Greece: 2-4 days

The cost of delivery is not included in the product price. You can see them in Delivery Metod Section.

Please take extra care to ensure the Postal Address is correct before you pay.

Can I change my delivery address?

It depends. If you have paid for your order with a credit card, yes. If you have paid using PayPal, unfortunately no. PayPal’s Seller Protection Policy requires us to ship to the address you nominate during the checkout process.

Once the parcel is sent, the customer receives an e-mail to the email indicated when registering. Notification is sent and the order status is changed to indicate the item(s) have been “Shipped”.
When registering, specify a valid e-mail, if you have not received confirmation please check the ‘Spam’ folder to ensure we have recieved your order.

If any of items you have ordered can not be delivered (not delivered by the manufacturer or distributor, or is no longer available, etc.), we will contact you and offer you an alterntive product, upon your choice.

Once an order leaves our store, we are not responsible for damages or loss in transit. By placing an order you accept our terms and conditions.